Two products. One question: do your users need to work during an outage event?

This page compares our own developed and operated StrataMX Backup and StrataMail Email Continuity services. StrataMX provides a delivery queue; StrataMail adds a separately configured user mailbox. These are separate from the native queue or browser continuity supplied by SpamWeeder Premium, VIPRE and Proofpoint Essentials filtering.

Side-by-Side Comparison

Choose Backup MX Services If…

StrataMX Backup is the right choice when:

• Your users can tolerate waiting for mail until the primary server recovers
• Outage events are infrequent and typically short — maintenance windows, brief ISP issues
• You want the lowest-cost protection layer for a domain
• The customer has no spam filter and needs simple DNS-based fallback (Config C)
• You are protecting a domain where mail volume is low and no one will notice a brief delay
• Budget is the primary constraint and read/reply during an outage event is not required

StrataMX Backup holds accepted mail during a temporary destination outage, within the configured service limits. Your users just have to wait for recovery to see their mail.

View Backup MX Services →   |   Backup MX Reseller Pricing →   |   Backup MX Direct Pricing →

Choose Email Continuity If…

StrataMail Email Continuity is the right choice when:

• Users need to read and respond to email during an outage event — not just after
• The domain belongs to a business where email downtime has direct operational impact
• You are protecting domains on M365, Google Workspace, or Exchange where users expect continuous access
• You are performing an M365 tenant-to-tenant migration and need mail capture and access during the DNS propagation window
• You want a separate mailbox with IMAP/SMTP or webmail access, beyond any browser continuity already included with your filter
• You want to offer a premium, white-labeled service that commands higher customer pricing
• Outage events — however rare — cannot be allowed to disrupt user productivity

Email Continuity protects both your reputation with senders and your users' ability to work — users can work through the continuity account prepared for their team.

View Email Continuity →   |   Email Continuity Reseller Pricing →   |   Email Continuity Direct Pricing →

The Delivery Configuration Factor

Choose the service by whether you need a queue or an accessible mailbox. Your existing filter affects how we configure the route, rather than deciding which service you must buy:

A filtering service and a continuity mailbox are separate purchases. Our engineers check recipient handling, the message-copy path, outage routing and user access for the chosen setup. Do not add a second service merely to obtain a browser inbox already included in your filtering plan.

Pricing at a Glance

Reseller pricing — both products, same tier structure:

Direct (non-reseller) pricing:

Mail acceptance never stops regardless of usage — overages are reviewed and invoiced manually after the fact, never used to gate service.